Remote Customer Support Specialist – Outbound

  • February 10, 2026
  • Onyinyechi Favour
  • 1 min read

$400 – $600 per month (plus commission)

Location: Remote

Job Summary

Scale Army is hiring a Remote Customer Support Specialist to manage outbound customer interactions for U.S.-based clients. This role is fully remote and suited for professionals with strong sales and customer support experience in structured call center environments.

Key Responsibilities

  1. Make outbound calls to prospective and existing customers
  2. Provide accurate information and support to U.S.-based clients
  3. Maintain professional communication and follow call scripts where required
  4. Document customer interactions and update records accordingly
  5. Meet daily performance and call targets
  6. Support sales and retention objectives through effective communication

Required Qualifications

  1. Minimum of 1 year sales experience in a call center environment
  2. At least 2 years of customer support experience serving U.S.-based clients
  3. Prior outbound calling experience in healthcare, insurance, or high-end services is an advantage
  4. Strong spoken English and interpersonal skills
  5. Ability to work 9 AM – 5 PM CST from home

To apply, click the link below

Application URL: https://jobs.ashbyhq.com/Scale%20Army%20Careers/60f86269-d1a5-41b8-b716-5ed2d71464bb/application

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