Bespoke by Design
Ikoyi Lagos
150,000 – 250,000
Plus Commission
Job summary
We are seeking a showroom customer relations specialist to join our team. Be the face of Nigeria’s tech-driven premium window treatments brand. Blend design flair with sales savvy – turn walk-ins into loyal clients through curated consultations. You’ll visualize dream spaces, not push products.
Responsibilities:
- Customer Relations & Showroom Management
- Conduct personalized design consultations: assess client needs, room aesthetics, and budget parameters
- Showroom Operations & Brand Representation
- Maintain showroom visual standards: merchandising, sample organization, and cleanliness
Requirements
- Customer Engagement Skill: Exhibits a “customer-first” welcoming attitude, engaging with customers and prioritizing their experience above all tasks.
- Solution-Oriented: Provide creative, solution-oriented options that resolve customer needs/concerns.
- Product Knowledge: Leverage a deep understanding of product features and benefits to communicate effectively with customers to ensure a successful installation.
- Proactive Communication: Respond promptly and proactively to both internal and external inquiries.
- Sales Acumen: Shows strong ability to manage multiple tasks and projects, confidently closing sales while effectively promoting additional products and features.
- Attention to Detail: Ensure projects are completed to a high standard, paying close attention to details and timelines.
- Technical Proficiency: Navigate tech platforms and utilize tools, including CRM systems, to streamline workflows effectively.
- Continuous Improvement: Commitment to learning and development while reflecting on past projects to identify areas for improvement and adapt strategies accordingly.
https://www.jobberman.com/listings/showroom-customer-relations-ikoyi-z8prer
