Revenue Operations Manager

Job Summary

• We are seeking a Revenue Operations Manager to optimize and scale our revenue operations across the full customer lifecycle.
• Reporting at the intersection of Sales, Finance, Customer Success, and Partnerships, this role will own key operational processes including CRM administration, sales compensation, reporting, enablement, and revenue systems.
• You will drive process improvements, support strategic initiatives, and ensure our revenue teams have the tools, processes, and insights they need to succeed.
• This is a highly cross-functional role requiring strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, remote-first environment.

Key Responsibilities

• Partner with Sales, SDR, and Partner teams to optimize CRM workflows, improve sales processes, administer PandaDoc, support revenue tools, and execute cross-functional operational initiatives.
• Own the administration, maintenance, and continuous improvement of the CRM, ensuring data integrity, process consistency, and user adoption.
• Identify opportunities to automate manual processes and improve operational efficiency across the revenue organization.
• Design and deliver monthly Sales Enablement training sessions in partnership with Sales leadership, including topic selection, presentation development, and training delivery.
• Own the monthly sales commission calculation process within Remuner, ensuring accuracy and compliance with compensation plans.
• Partner with the Finance team to ensure timely and accurate commission disbursements.
• Own the Monthly Recurring Revenue (MRR) reporting process and prepare recurring management reports to provide visibility into revenue performance.
• Build, maintain, and enhance dashboards and reports that support sales performance, pipeline visibility, forecasting, and executive decision-making.
• Support ad hoc Request for Proposal (RFP) responses and other strategic initiatives as needed.
• Serve as the primary point of contact for Account Executives and other revenue team members on CRM, compensation, sales tools, reporting, and operational processes.
• Collaborate across Sales, Finance, Customer Success, Partnerships, and Leadership to document, standardize, and continuously improve revenue operations processes.

Requirements

• 5–10 years of experience in Revenue Operations, Sales Operations, Sales Enablement, Sales Compensation, CRM Administration, or a related field.
• Experience managing cross-functional projects involving multiple stakeholders and competing priorities.
• Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into operational improvements.
• Experience administering CRM platforms and supporting revenue technology stacks.
• Excellent communication and presentation skills, with the ability to explain complex processes clearly to both technical and non-technical audiences.
• Demonstrated ability to improve processes, automate workflows, and drive operational efficiencies.
• Highly organized with exceptional attention to detail and the ability to manage multiple initiatives simultaneously.
• Comfortable working in a fast-paced, remote-first environment with distributed teams across multiple time zones.

Nice to have:

• Experience with Employer of Record (EOR), Professional Employer Organization (PEO), or contractor management platforms.
• Experience with HubSpot CRM, PandaDoc, Apollo, and business intelligence (BI) tools.
• Experience administering or managing commission software such as Remuner.
• Familiarity with SaaS business models and recurring revenue metrics, including Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), and customer lifecycle reporting.