Elizabeth Maddeux
Salary: N800,000
Job Summary
Elizabeth Maddeux is seeking an experienced Branch Manager to lead branch operations, drive business growth, ensure regulatory compliance, and deliver exceptional customer service across banking operations.
Key Responsibilities
- Oversee daily branch operations including cash management, account processing, and customer service
- Supervise and coordinate branch staff to ensure high productivity and service quality
- Drive deposit mobilization, loan portfolio growth, and customer acquisition
- Promote retail and SME products to individuals and businesses
- Oversee credit appraisal, loan origination, and portfolio monitoring to minimize NPLs
- Implement effective credit monitoring and recovery strategies
- Ensure compliance with Central Bank of Nigeria regulations, NDIC, AML, and KYC standards
- Build and maintain strong relationships with key customers, corporate clients, and business partners
- Recruit, train, mentor, and supervise branch staff
- Monitor branch performance, prepare reports, and track key business metrics
- Implement corrective actions to address performance gaps and achieve KPIs
Key Performance Indicators (KPIs):
- Deposit growth targets
- Loan portfolio growth
- Non-Performing Loan (NPL) ratio
- Customer acquisition and retention
- Branch profitability
- Operational efficiency
- Compliance and audit performance
Required Qualifications
- Bachelor’s degree in Finance, Banking, Economics, Business Administration, or related field
- MBA or professional certification in banking/finance is an advantage
- 7–10 years of banking experience, including at least 3 years in a leadership role
- Strong knowledge of retail banking operations, lending practices, and financial products
- Experience in deposit mobilization, credit administration, and business development
- Leadership, strategic planning, and decision-making skills
- Strong financial analysis, risk assessment, and problem-solving capabilities
- Excellent communication, interpersonal, and customer relationship management skills
- Proficiency in Microsoft Office applications
Apply via Google Form
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