Business Development & Partnerships Manager

Job Code: BDM 001

Job Purpose

As our Business Development & Partnerships Manager, your mission is simple: grow the
business.

What You Will Actually Do

Your responsibilities will include(but are not limited to):
● Develop and execute strategies to increase sales and expand the company’s market
presence.
● Identify and approach new customers including property developers, contractors,
architects, interior designers, plumbers, hotels, schools, hospitals, corporate
organisations and other institutions.
● Build and maintain strong relationships with existing customers to encourage repeat
business and referrals.
● Generate and follow up on quotations until they result in sales or a clear outcome.
● Visit project sites and client offices to understand their requirements and position our
products as the preferred choice.
● Work closely with the team to ensure customer enquiries and project requirements
are handled efficiently.
● Develop partnerships that increase brand visibility and create new business
opportunities.
● Research market trends, customer needs and competitor activities, and recommend
strategies that keep the business competitive.
● Maintain an accurate pipeline of prospects and provide regular reports on business
development activities.
● Represent the company professionally at networking events, exhibitions and industry
gatherings when required.
● Collaborate with management on pricing strategies, promotional campaigns and
market expansion initiatives.

What Success Looks Like

You will know you’re succeeding in this role when:
● New customers and business opportunities are consistently coming into the
company.
● Corporate and project sales continue to grow.
● Key clients trust our business and choose to work with us repeatedly.
● Strong relationships are established with contractors, architects, interior designers
and other industry stakeholders.
● Quotations are followed up promptly, resulting in a healthy conversion rate.
● The company develops a strong reputation within the building and construction
industry.
● Management has clear visibility into future business opportunities through your sales
pipeline.
● Revenue continues to grow because of the relationships and opportunities you’ve
created.
● Customers recommend us because of the experience they receive.

This Job Is For You If…

● You genuinely enjoy meeting new people and building professional relationships.
● You are naturally curious and constantly look for new business opportunities.
● You are confident approaching people you’ve never met before.
● You enjoy negotiating and influencing decisions.
● You are motivated by achieving meaningful targets.
● You are organised enough to manage multiple prospects at different stages.
● You take ownership instead of waiting to be instructed.
● You are resilient and understand that persistence often leads to success.
● You enjoy spending time outside the office meeting customers.

This Job May Not Suit You If…

● You are uncomfortable initiating conversations with new people.
● You lose motivation after hearing “no.”
● You prefer spending most of your time behind a desk.
● You struggle to follow up consistently.
● You dislike working towards measurable targets.
● You need constant supervision to stay productive.
● You avoid networking or building professional relationships.
● You become discouraged when sales cycles take time.

Skills & Experience

Technical Skills
● Business development and sales planning.
● Relationship management.
● Negotiation and presentation skills.
● Proposal and quotation preparation.
● Customer relationship management (CRM) systems.
● Microsoft Office or Google Workspace.
● Market research and competitor analysis.
● Strong verbal and written communication.
● Basic reporting and sales analytics.

Experience

● 3–5 years’ experience in business development, sales or account management.
● Experience working in retail, building materials, construction, home improvement or
related industries is an advantage(but not a limitation).
● Demonstrated ability to generate new business and grow customer accounts.
● A bachelor’s degree in Business Administration, Marketing or a related field is
preferred but not mandatory where relevant experience is exceptional.

The Kind of Person We’re Hoping to Meet

We’re looking for someone who is:
● Commercially minded. Professional and trustworthy. Confident without being
arrogant.
● Self-driven and resourceful. Curious and eager to learn.
● Excellent at building lasting relationships. Well-organised. Results-oriented.

What Will Make You Stand Out?

You’ll have an advantage if you:

● Have an existing network within the construction, real estate or interior design
industry.
● Have successfully managed projects or corporate sales.
● Can demonstrate a strong history of exceeding sales targets.
● Have excellent negotiation and closing skills.
● Bring ideas that help the business grow beyond traditional sales methods.

What Might Frustrate You Here

We believe in being transparent about the realities of this role.

● Some customers and projects have long decision-making cycles.
● You’ll need to follow up consistently before closing certain deals.
● Business development involves hearing “no” before hearing “yes.”
● Priorities may change as new opportunities arise.
● You’ll spend significant time travelling to meet customers and partners.
● Building trust takes time, consistency, and patience.