Coleman Technical Industries Limited
Job Description
Coleman Technical Industries Limited is seeking a professional and experienced Receptionist / Front Desk Officer to manage their front office operations in Ogun.
In this role, you will be responsible for creating a positive and efficient first impression for all visitors and clients. You will oversee front desk activities, manage guest registrations, and ensure the smooth running of administrative tasks, potentially leading a small team.
This is an excellent opportunity for a seasoned professional to contribute to a reputable industrial organization and enhance guest services.
Key Responsibilities
- Manage the reception area, ensuring a professional and welcoming environment.
- Greet and assist visitors, clients, and employees.
- Handle guest registration and check-in/check-out processes.
- Manage incoming and outgoing communications, including calls, emails, and mail.
- Provide administrative support, such as scheduling appointments and managing correspondence.
- Oversee the use of biometric registration systems for guests.
- Lead and train front desk staff to ensure high service standards.
- Resolve guest inquiries and complaints efficiently and professionally.
Qualifications
- Bachelor’s Degree or HND in Hospitality Management, Business Administration, or a related field.
- 4-7 years of experience in a supervisory or managerial front office role.
- Experience in Biometric registration for guests.
- Strong leadership and team management skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office.
- Strong problem-solving and organizational abilities.
- Professional appearance and a customer-oriented attitude.
To apply for this job email your details to careers@colemancables.com
