Description of the IT Intern (NYSC) at Eat ‘N’ Go
- Assist IT staff in installing, configuring, and maintaining computers, software, and peripherals.
- Provide basic technical support to end-users for hardware, software, and network issues.
- Help maintain IT assets, including tracking hardware, software, and licenses.
- Support the IT team in monitoring network performance and reporting connectivity or system issues.
- Assist in documenting IT processes, incidents, and resolutions.
- Help with IT procurement processes and ensure proper filing of related documents.
- Support end-user training sessions on basic IT systems and applications.
- Perform general administrative support duties for the IT department as assigned.
- Learn and follow IT policies, procedures, and security standards.
- Ensuring that a high level of customer service and support is provided to all internal and external customers
Qualifications
- OND/HND or BSc in IT, Computer Science or Engineering
- Preferably a National Youth Service Corps (NYSC) member
- Foundational knowledge of PHP, Laravel, HTML, SASS/CSS, databases, and front-end frameworks (e.g., Bootstrap, Vue.js, or React) is highly desirable.
- Proficiency in MS Office and basic IT tools.
- Hands on network engineering experience and basic understanding of computer systems, networks, and software applications.
- Desktop, laptop and mobile devices installation and problem resolution.
- Good analytical and problem-solving skills to assess network performance and recommend changes.
- Strong interest in IT, a continuous learning mindset, and a willingness to contribute to various IT functions.
- Good interpersonal skills to communicate with users, vendors and other IT personnel.
- Ability to prioritize and multitask.
